Zeus Kerravala

Zeus Kerravala is an eWEEK regular contributor and the founder and principal analyst with ZK Research. He spent 10 years at Yankee Group and prior to that held a number of corporate IT positions. Kerravala is considered one of the top 10 IT analysts in the world by Apollo Research, which evaluated 3,960 technology analysts and their individual press coverage metrics.

Avaya at GITEX 2023: Metaverse for Customer Care

Avaya partners with Dubai Electricity and Water Authority to showcase how the metaverse can be used to improve customer service

Newgen’s Low-Code Platform Geared for Digital Transformation

Old school developer lead initiatives are tried and true but won’t lead to digital success

Zoomtopia 2023: Zoom Redefines Document Collaboration

At Zoomtopia, Zoom broadens its platform to include document based collaboration

Big Changes in Gartner’s 2023 Magic Quadrant for Contact Center as a Service

The 2023 MQ for CCaaS shows the vendor landscape is changing and should continue to with the rise of AI.

How Cisco is Addressing the Widening Skills Gap

Cisco takes a multifaceted approach to helping IT pros learn skills relevant to an increasingly digital world

Latest Posts

Veritas’s Matt Waxman on Data Protection Strategies

I spoke with Matt Waxman, SVP and GM, Data Protection at Veritas, about essential methods for protecting against cyberattacks. As you survey the cybersecurity...

Avaya at GITEX 2023: Metaverse for Customer Care

Avaya partners with Dubai Electricity and Water Authority to showcase how the metaverse can be used to improve customer service

5 Best AI Video Generators 2023

AI video generators are becoming increasingly popular for creating high-quality videos. Discover the X best AI video generators for 2023.

Cognizant CTO Babak Hodjat on AI and Contextualizing Data

Babak Hodjat, CTO of AI for Cognizant, detailed how companies can use artificial intelligence to align business goals and data analytics for competitive advantage....

Jitterbit CEO George Gallegos on Tech Integration in Enterprise Infrastructure

I spoke with George Gallegos, CEO at Jitterbit, about how automation and integration technology allow the many disparate aspects of enterprise IT to function...