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Shelby Hiter

Shelby Hiter is a contributing writer for eWeek and several other B2B technology websites. Previously, she managed editorial strategy on TechRepublic, Webopedia, LinuxToday, and SoftwarePundit. Her work has appeared in online publications such as TechRepublic, project-management.com, Datamation, eSecurity Planet, Enterprise Networking Planet, CIO Insight, AllBusiness.com, and SiteProNews. Her current B2B tech passions include artificial intelligence, managed services, open-source software, and big data.
Artificial Intelligence

5 Best AI Video Generators 2023

AI video generators are becoming increasingly popular for creating high-quality videos. Discover the X best AI video generators for 2023.
Artificial Intelligence

Generative AI in the Contact Center: Uses, Benefits, Best Practices

Generative AI is transforming the contact center. Learn more about how this new technology is making a huge impact on customer service.
Artificial Intelligence

Generative AI’s Impact on E-Commerce

Generative AI is transforming the e-commerce landscape. Explore how Generative AI helps companies improve customer experience and boost revenue.
Artificial Intelligence

20 Best AI Apps 2023

Discover the X best AI apps for Android and iOS in 2023. From voice assistants to photo editing, these AI apps will help you get the most out of your device.
Artificial Intelligence

10 AIOps Best Practices

AIOps implementation best practices can help you maximize the value of your AIOps platform. Learn how to get the most out of your AIOps implementation.

Latest Posts

Veritas’s Matt Waxman on Data Protection Strategies

James Maguire - 0
I spoke with Matt Waxman, SVP and GM, Data Protection at Veritas, about essential methods for protecting against cyberattacks. As you survey the cybersecurity...
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Avaya at GITEX 2023: Metaverse for Customer Care

Zeus Kerravala - 0
Avaya partners with Dubai Electricity and Water Authority to showcase how the metaverse can be used to improve customer service
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5 Best AI Video Generators 2023

Shelby Hiter - 0
AI video generators are becoming increasingly popular for creating high-quality videos. Discover the X best AI video generators for 2023.
Read more

Cognizant CTO Babak Hodjat on AI and Contextualizing Data

James Maguire - 0
Babak Hodjat, CTO of AI for Cognizant, detailed how companies can use artificial intelligence to align business goals and data analytics for competitive advantage....
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Jitterbit CEO George Gallegos on Tech Integration in Enterprise Infrastructure

James Maguire - 0
I spoke with George Gallegos, CEO at Jitterbit, about how automation and integration technology allow the many disparate aspects of enterprise IT to function...
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