Babak Hodjat, CTO of AI for Cognizant, detailed how companies can use artificial intelligence to align business goals and data analytics for competitive advantage....
Synthetic data software helps organizations create realistic data sets for testing and training purposes. Discover the X best synthetic data software for 2023.
I spoke with Justin Emerson, Principal Product Manager and Technical Evangelist for Pure Storage, about how high speed flash storage enables better data analytics...
I spoke with Andrea Matsuda, Manager of Product Marketing at NICE, about how evolving technologies are affecting contact center performance.
Among the topics we discussed:
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Customer experience (CX) became the top brand differentiator in 2018, outpacing price, product quality and everything else. Businesses that offer a superior and differentiated...
The trickle-down effect of enterprise IT is as old as business technology. Vendors have long aimed new innovations at enterprises whose deep pockets and...